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How do I activate my Telstra TV?

By Jessica Wood

Open the URL on your computer, tablet or smartphone. Enter in the activation code you see on your TV screen. Once the code matches, a screen will appear for you to login with your Telstra ID. Click on the “Register Now” button.

How do I update my Telstra TV box?

All devices will automatically update overnight. However a manual software update can be completed via the settings menu for those wanting to receive the update earlier (Home Menu > Settings > System > Software Update > Check Now).

Why wont my Telstra activate?

If you’ve tried turning on your Telstra TV but it’s not working: Make sure the cords and connections are firmly plugged in. Turn your Telstra TV off at the power point, wait 20 seconds and then turn it on again. If the Telstra TV is getting power, the LED on the front of the Telstra TV will light up.

How do I find my Telstra ID number?

I’ve forgotten my Telstra ID username

The email address linked to your Telstra account. Your Telstra home, mobile or account number.

Do I need a smart TV for Telstra TV?

Very! All you need to get Telstra TV up and running is an active broadband connection, a compatible TV with an HDMI port spare, and a TV antenna for your free-to-air signal.

How do I reset my Telstra TV box?

A factory reset will update your software and apps to the latest version.
In the Telstra TV menu select Settings.Select System.Select Advanced system settings.Select Factory reset.Enter the 4-digit code shown on your TV screen.Press OK.

Do you need Telstra ID for Telstra TV?

Re: Will my Telstra TV work via another ISP (e.g. Dodo) at another premise. Good morning YCC, All you need is a telstra id, you do not need to be on a broadband connection with telstra.

Do you need a Telstra account for Telstra TV?

Telstra TV is no longer tethered to Telstra broadband connections, but you still need a Telstra ID. Telstra has made a small but welcome change to its Telstra TV program – any Telstra customer can now buy the device and use it on their own broadband connection, regardless of their home ISP.

Do I need to update my Telstra TV?

You shouldn’t have to repeat the log in process each time you watch 9Now shows. If you’re asked to repeat the process on your Telstra TV you may need to update the Telstra TV software.

Why is my Telstra box flashing?

Re: T-box has a blinking light and won’t start

Id try a hard reset by pressing the button on the bottom of the unit. Also unplug the device, leave it for a minute or so then plug it back in. If that deoesn’t wake it up, you might have a dead box. If I’ve helped in some way, a Kudos would be appreciated.

Why is my Telstra TV not connecting to Internet?

Try resetting both the modem and the Telstra TV. To do this unplug power to both for at least 5 seconds then replug them into power. If that does not work then try plugging an ethernet cable into both the modem and Telstra TV. Now go and connect by Ethernet.

How do I connect my phone to Telstra TV?

How to activate Discovery Mode and pair on your iPhone, iPad, or Android:
Turn on both devices and set them near each other.Under Settings, select ‘Bluetooth’ option.Select ‘Scan for Devices’Select the device you want to pair with.You’ll receive confirmation when the devices are paired.

How do I pair my Telstra remote to my TV?

To pair your Enhanced Remote to your Telstra TV 1 or Telstra TV 2, go to settings>enhanced remote>pair remote. Follow the on-screen instructions to pair.

How do I set up Telstra TV without remote?

Re: Can I connect my Telstra tv without the remote? You could try plugging the Telstra TV directly in to your modem via ethernet cable. It might let you access it that way. Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

What is Telstra customer ID?

A Telstra ID is the username and password you use to access and manage your Telstra services online.

Is Telstra ID password same as BigPond password?

If it was the same email address as the one used on your account the password is likely the same. You need to enter the username as (or @bigpond.net.au) with your username in the right spot there.

Can I change My Telstra ID username?

The Telstra My Account can be registered with any email (and previously any type of username not taken), however the BigPond username is specific to your Broadband service and can’t be changed.