Does TCGplayer have returns?

If you would like to return any factory-sealed merchandise after receiving it, for any reason, simply contact the seller within 48 hours of receipt. Once you are given approval for the return, return the merchandise in the same condition it was sent, and they will refund your purchase price, less the shipping charges.

How do I get a refund from TCGplayer?

How to Issue a Full or Partial Refund
In the Orders tab of your Seller Portal, click on the order number to view the details of the order you want to cancel or refund. Click either the “Full Refund” or “Partial Refund” button at the top of the screen.

How long do refunds take TCGplayer?

This refund will appear on your billing statement as coming from TCGPLAYER.COM. Please Note: It may take up to 4 business days for this TCGPLAYER.COM refund to appear in your billing account.

Can TCGplayer be trusted?

We care about your security on our site, so TCGplayer is proud to be 100% PCI compliant. We use internet standard 128-bit secure encryption technology for all checkout pages (HTTPS).

Does TCGplayer charge for preorders?

“Thank you for using TCGplayer. We expect all our Sellers to honor the prices that cards are purchased at. This means that if you purchase a card for a pre-sale price of $2 but the card is then worth $10 before shipping, you will still receive it with no charge.

What are TCGplayer bonus bucks?

Bonus Bucks are TCGplayer store credit that we add to your account 3-5 business days after you make a qualifying purchase during one of our promotional periods. They’re our way of saying thank you for shopping at TCGplayer. This promotion applies to boxes, packs, and supplies, and DOES NOT include singles.

Can you cancel TCG orders?

If you need a change made to your order you should contact the seller as soon as possible after placing the order to try to have them adjust or cancel it before the order has shipped.

Can you cancel a preorder on TCGplayer?

You will accept any cancellation request by a customer for any reason and without any penalty or restocking fees. You are required to fulfill 100% of the presale orders you receive. You will ship all presale items no later than 72 hours after the official release date.

How do I report a Seller on TCGplayer?

As a Seller or a Buyer, if you feel that you have encountered fraudulent activity (including potential counterfeits), please email us directly at and we will be more than happy to research the issue for you and help you resolve it.

Can you contact TCGplayer sellers?

A: Yes. If your item isn’t received in the expected condition you’ll want to contact your Seller directly to notify them. As always if you do not hear back from them or are unhappy with their resolution you can contact our Customer Service Team at and we will step into resolve the order for you.

How do I contact TCGplayer?

You can always email us at so we can connect you.

How long does TCGplayer take to ship?

Domestic Standard (12-15 Business Days)

Packages sent via domestic standard shipping are expected to be shipped by the seller within two business days and received by the buyer within 12-15 business days of the initial purchase.

Is TCGplayer legit 2021?

TCGPlayer is a marketplace – buy from vendors that have good ratings to protect yourself. That being said, the only time I’ve had an issue, TCGPlayer itself was incredibly helpful. TCGplayer Direct is only available in certain countries though. I’ve purchased through various TCGplayer vendors for years.

Are TCGplayer prices accurate?

Accurate, historical data.

Instead of relying on currently listed prices, TCGplayer Market Price uses the value at which a card has recently been selling as a key data point in the calculation of that card’s worth.

Is TCGplayer in USD?

All purchases on our site are in US Dollars as we are located in New York. We don’t currently have a currency convertor on our site but you can find quite a few handy websites that will help you figure out the difference due to the exchange rate.

Does TCGplayer take a percentage of sales?

A: We charge a flat rate of 10% for all Buylist purchases, plus the cost of shipping. There is no fee for Pro sellers using the Quicklist Card Scanning Software for Buylist purchases in store.

Is it free to sell on TCGplayer?

When selling with TCGplayer, commission fees are applied to your transaction based on where the sale took place and which programs you are a part of. The commission and Pro fee total is capped at $50 per product sold. We do not charge fees on taxes for orders paid by debit card.

What is Tcgplayers cut?

TCGplayer makes money by taking a commission — ranging from 2 percent to 10 percent, depending on the product — on every one of those sales. Many buyers who once used eBay now use TCGplayer.com almost exclusively because they can instantly see who is selling the cards they want at the lowest prices, Hampson said.