Can you suspend a line on U.S. Cellular?

If you use another carrier, like US Cellular, check the company’s support pages (or ask a customer representative) if there’s a way to suspend your service.

What happens if you don’t pay U.S. Cellular?

After your bill due date: You can still set up a payment arrangement. However, any time you go past your due date without payment, you may be subject to late fees, collections activity and/or service interruption.

How long do I have to return a phone to U.S. Cellular?

RETURN A PHONE
Devices must be returned within 15 days of purchase.The device must be like-new condition.All original packaging, components and manuals are intact and included.You must be the account owner, an authorized contact or have power of attorney.

What happens when you suspend a phone line?

When you suspend a line, all calls, text messages, voicemail, and data services are suspended. You’ll keep your number and monthly plan, but monthly fees are prorated depending on the type of suspension.

Can I temporarily deactivate my daughter’s cell phone?

Download the Family Link for Children & Teens on your kid’s phone (available for Android only). Once your kid’s profile is set up, select Bedtime and set the span of time your kid can’t use their phone. If you want to completely shut down your kid’s device, go to their profile and tap “lock.”

How long of a grace period does UScellular have?

That’s why UScellular™ has the only prepaid plan that offers Grace Period—a feature that gives you 3 extra days to pay your bill. Now your account won’t get cut off for missing a day. Or 3 days for that matter.

How long do you have to pay UScellular bill?

We offer many Payment Options that meet your needs. You may pay your bill via your account online, phone, or mail. Payments are due approximately 20 days after each billing cycle date.

What is UScellular late fee?

Payments are late if not received by U.S. Cellular by the due date shown on the monthly bill. We may charge a late fee of up to $5.00 for each late payment or 1.5 percent a month or part thereof (18% annually or the highest rate permitted by applicable state law) for any amount not paid when due, whichever is greater.

Can you take a phone back to US Cellular?

15-Day Return Policy

The same applies to devices purchased at UScellular TM. Return or exchange within 15 days in like-new condition with original packaging, battery, accessories and other materials. A small $35 restocking fee per item applies.

Can I pay off my phone early US Cellular?

Installments can be paid off at any time. Your account must be current with no outstanding payments.

How do I chat with U.S. Cellular?

Contact our customer support team:
Chat.Email.Call 1-888-944-9400.Find a Store.

How long is U.S. Cellular customer service open?

Due to the impacts of COVID-19, we’re dedicating all of our representatives to serve you through on-line chat open daily 8 a.m. – 9 p.m. Central.

Why do I have no service U.S. Cellular?

One of the reasons a Samsung or Android device may show “No Service” is because it’s connected to a disabled cellular radio signal. Once the test ends, navigate to the bottom of the menu and check the radio data. It should be enabled.

Can you still receive texts if your phone is suspended?

It all depends on your service provider, provided your service has been suspended for less than 60 days. For Boost Mobile, if your service is suspended due to non-payment, you’ll still be able to receive calls and texts. For Cricket, incoming calls are still allowed but not texts.

Why does it say my service is suspended?

An involuntary iPhone suspension can be instigated by your cellular service provider due to nonpayment of your account. Your cellular service provider can also suspend your iPhone due to a violation of your cellular contract, interference with your cellular network’s services or misuse of your iPhone.

Can I cancel a line on my T-Mobile family plan?

If you want to remove a line from your account, just give us a call!